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RICHMOND THE AMERICAN INTERNATIONAL UNIVERSITY IN LONDON
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Information for Parents & Carers

Starting university is a big step in students’ lives, but we understand that it can mean many changes for the family too. This page will provide you with relevant information to help your son/daughter when they start at Richmond.

If you have any questions about moving in, orientation or just need to talk, please contact our Student Affairs team.

University Calendar Key Dates

January 2023

Level
Date
Activity
Undergraduates Tuesday 10 January – Friday 13 January 2023 Orientation, Registration for New Students
Monday 16 January 2023 First day of classes
Postgraduates Friday 27 January 2023 Orientation, Registration for New Students
Monday 30 January 2023 First day of classes

September 2023

Level
Date
Activity
Undergraduates Tuesday 29 August – Friday 1 September Orientation, Registration for New Students
Monday 4 September 2023 First day of classes
Postgraduates TBC Orientation, Registration for New Students
TBC First day of classes

More detailed information on the University academic calendar can be found here.

New Students’ Family Q&A Session

Are you supporting a family member joining us? We will be holding a Q& A session before the start of next semester to find out more about how you can help your student get ready for Richmond. In the session, the team will cover important information about Orientation, the start of classes, and living away from home, as well as taking questions from attendees.

To register, please visit https://bit.ly/RichmondFamilyWebinar or for specific queries, please get in touch with studentaffairs@richmond.ac.uk.

More detailed information on the University academic calendar can be found here.

Keeping students informed

Communications from the University will be sent to students, our primary contacts

University not only prepares students academically, but also it also helps them build confidence in important soft skills such as: organisation, time management, problem-solving, communications, resiliency, independence, and more. These are all important skills to future internship providers and employers!

With this in mind, we think students taking the lead with their Richmond journey is an important step.

The University’s primary contact from when the student is accepted, through Orientation and throughout their time at Richmond is the student. Given the points above as well as for other privacy policy reasons (many of our incoming students will be 18 years old+ and considered legally adults) the University encourages the student to take ownership over their educational journey.

Parental involvement and support

We do though, of course, welcome parent involvement and support. If you’re interested in knowing what is happening with Orientation, upcoming events and general university news, here are some ways you can stay in the loop:

  • Speaking to the student in your life and encouraging them to check their email. We find many students are not used to checking their email regularly. Encouraging them to check their inbox and discussing any upcoming deadlines/events is a good way to stay looped in while also helping them develop this important skill. During term time, we also send students a weekly e-newsletter with important announcements, events information and more!
  • If you are the parent of an incoming student, visit the Orientation pages of the website. Prior to Orientation week, we host Pre-Orientation Webinars and during Orientation week we also host a Parent’s Session. Information about these sessions will be posted on this page in the lead-up to the next Orientation.
  • Our social media – follow our social media channels on Twitter, Facebook and Instagram to find out the latest University news and events

How to contact the University

We welcome any parent questions or concerns!

For personal discussions regarding your son or daughter, please contact Student Affairs.

  • Please note that we cannot talk to parents about the specifics of their children’s academic progress or anything else relating to their children unless the students sign the Permission to Release Confidential Information form

Who can help if I have a question? 

Please see our information below on who to contact at the University about a specific question or topic.

Our Teams
Subject area of your question
Who to contact
Registry Services Academic enquiries, questions about a student’s schedule, registering for courses, academic probations and grade appeals, transfer credits, transcript requests, etc registryservices@richmond.ac.uk
Student Affairs Orientation, student life and activities, visa questions (once a student is on campus), pastoral care issues, support with life in London, careers & internships service, additional needs enquiries and more studentaffairs@richmond.ac.uk
Residence Life Student accommodation Allison Cole-Stutz, Vice-President for Student Affairs, studentaffairs@richmond.ac.uk
Finance Payments, refunds, tuition and fee queries. Questions specifically about Financial Aid & Scholarships should go to Jason Elliot studentfinance@richmond.ac.uk or jason.elliot@richmond.ac.uk
Admissions Applying to Richmond,  questions on visas, fees and funding (prior to your arrival to campus) admissions@richmond.ac.uk
Recruitment Tours of campus/visiting campus enquiries@richmond.ac.uk

Contact us

If you would like more information or have any questions, our Admissions and Recruitment team would be happy to help. Please email our team on enquiries@richmond.ac.uk. If you are in the US, please email usadmissions@richmond.ac.uk.

Support for parents

Parents Facebook Group

Join the Richmond Parents Facebook group to meet other families, share tips, and ask questions.

JOIN HERE

Support for students – safety and general facilities on campus

What food is available on campus?

Both our main campus building in Chiswick Park for undergraduates and our Kensington facility for postgraduates, are ideally situated for students to have easy access to a wide range of options nearby for food, including supermarkets, retail stores, cafes, bars and restaurants.

Can you tell me more about the accommodation?

Our recommended location for managed student accommodation is at iQ Haywood House in West Hampstead, see our website page for more details.

Can you tell me how my son/daughter will get a key card?

New students are given a personalised key card on arrival at the campus.

Prior to arriving at Richmond, we encourage all new students to send a copy of a recent passport size photo in jpeg format to Admissions in order to process their ID cards. The photos must show a close-up of students’ full head and shoulders. It must be only of the student with no other objects or people, facing forwards and looking straight at the camera. The photo must meet our standards or the photo will be rejected and students will be required to resubmit a new image.

To speed things up on Orientation day, students can use the following web application to take a passport photo  www.epassportphoto.com. Once the photos are ready, they should be saved as a jpeg file with the student’s full name and sent to admissions@richmond.ac.uk.

What free support/services are available at the University for my son/daughter?

At our campus facility in Chiswick Park they will find:

  • Free WiFi throughout the campus
  • Unlimited printing
  • IT labs
  • Campus events and activities
  • Free, confidential counselling services
  • Personal Academic Advisor
  • Peer mentoring scheme
  • Peer tutoring scheme
  • Library and quiet zones for study
  • Career services through personal development seminars, leadership opportunities, work experience, volunteering

The majority of these services are also available to postgraduates based at our Kensington facility.

Who should I contact when things go wrong?

Our Student Affairs team should be contacted if you have any concerns about your son/daughter or would like to ask any questions on student life.  They can be reached at: studentaffairs@richmond.ac.uk

Doctors’ & GP Surgeries

While your son or daughter is studying at Richmond as a full-time degree student, they may access the nation’s healthcare system (the NHS) free of charge.

You can find more information about healthcare in the UK on this video or in our NHS Medical Care handout.

Counselling Services

Richmond offers confidential counselling services to all students at both London sites.

Counselling sessions can be booked directly through Counsellors at our Chiswick Park campus.

Please see our website for more information on healthcare and counselling.

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Richmond Theatre Society

We know how stressful uni can be– with countless hours of work to do it, occasionally you just need to let out some steam. Through exciting activities and events we encourage students to de-stress while developing teamwork and problem solving skills and most importantly having fun!

Some of our notable events include movie/musical nights, themed events and weekly Karaoke nights.

Since the start of the pandemic, the Theatre and performing arts industry has taken a heavy toll so starting this year, we aim to host a variety of fund-raising events in which part will be donated to the West End Theatre Support fund.

Chair: Sheila Mancilla
Contact: raiultheatresociety@richmond.ac.uk
Social: @raiul_theatresociety

Royal Richmond

This club will give proper coaching and will teach the techniques need to play cricket with proper guidance and intelligence. The aim is to produce full squad of cricket, and to debut our university cricket team to league matches.

Chair: Shaunak Jani
Contact: 000102888@richmond.ac.uk

MATRIX

Matrix is a new ‘incubator’ initiative that has been launched by Richmond Business School, it will be available to all Richmond’s students, staff and alumni. Visit MATRIX webpage.

Chair: Axelina Eriksson
Contact: matrix@richmond.ac.uk
Webpage: MATRIX

Nine Pentacles

The mission of the club is to bring a sense of peace, balance among the physical, emotional, social and spiritual aspects of an individuals life. We will be practising and reading tarot cards, meditation, manifestations, moon rituals, learning about crystals.

Chair: Semphung Limbu
Contact: 000107767@richmond.ac.uk

SM@RT

Students who are interested in Math!

Art Society is about providing a place and time for students during university life to create art, develop their techniques and portfolios, create bonds with fellow artists in the school, and build skills that will benefit their careers after university.

Chair: Amanda Falcon Ramirez & Maitreya Ravenstar
Contact: artsociety@richmond.ac.uk
Social: @richmond_art_society

Women of Richmond

Our mission is to have events to network with alumni and other inspiring women in leadership. Creating a bridge between the students at Richmond and the professional world while empowering women. Also, Students at Richmond come from diverse backgrounds and have unique experiences, women in leadership society aim to be a place where students can also network with each other.

Chair: Zhanae James
Contact: 000100054@richmond.ac.uk
Social: womenofrichmond

United in Diversity

United in Diversity is RAIUL’s LGBTQIA+ Student Society. Its goal is to provide a safe and inclusive space for our university’s LGBTQIA+ students. We organize events such as film screenings, game nights and other social events.

Chair: Jonathan Cassanova
Contact: 000099907@richmond.ac.uk
Social: @raiul_unitedindiversity

Richmond Stags Football Club

This club aims to create a full functioning squad of football players, and will be competing in a league throughout the academic year hoping for the best league finish possible.

Chair: Yara Mansour and Ali Toema
Contact: 000097253@richmond.ac.uk

Richmond Psychology Association

RPA exists to promote/support mental health across Richmond University, as well as provide educational talks and events focused around psychology.

Chair: Mya Chopra-McFarlane
Contact: 000094874@richmond.ac.uk

Richmond Dance Club

Dance club brings people together who would love to spend their free time exploring dance in different styles.

Chair: Sabina Novicka
Contact: 000105041@richmond.ac.uk
Social: richmonddanceclub

Richmond Book Club

Read and discuss books!

Chair: Tamar Dimbert
Contact: 000097730@richmond.ac.uk

One World, Many Cultures

Our main goal is to provide a community for those who feel like they don’t really belong in a ‘national’ society and to take pride in our hybrid identities and values. Most of all, we are here to promote the fun that can sometimes lack because of the pressures of uni life!

We hope to provide a safe space for you to be yourself, shake off the imposter syndrome through organising social events and will be collaborating with other societies to ensure you really get a taste of what Richmond society life is really like!

Chair: Zhanae James
Contact: 000100054@richmond.ac.uk

Korean Culture Society

The society is open to everyone regardless of how much you already know about Korean Culture.We aim to create a vibrant and welcoming environment that provide a opportunity to share your love and interests in Korean Culture. It can be K-pop, Kdramas, beauty and fashion, language, food or history.

Chair: Rabia Zulfiqar
Contact: 000102453@richmond.ac.uk
Social: @RichmondKoreanSociety

Her Campus

Her Campus is an online magazine at Richmond which is part of a global community of other chapters. We create written and social media content, host events and most importantly have fun while getting to know our female student community.

Chair: Olivia Fox
Contact: 000097249@richmond.ac.uk
Social: @hcatrichmondlondon

Green Project

We’re a team of dedicated tree-huggers who hope to contribute to sustainable living on campus and in the London community.

Chair: Sabrina Fielden
Contact: 000101456@richmond.ac.uk
Social: raiulgreenproject

Great British Baking Society

We are a society who finds laughter and joy in watching the Great British Bake Off! We love providing baked goods for the people in our community who are volunteering as well as donating money from our bake sales to the local charities we support.

Chair: Amanda Einberg
Contact: 000096872@richmond.ac.uk
Social: raiul.baking

Film Society

Weekly or biweekly movie nights, discussions on upcoming movies, movie trivia, movie/tv show theme week, voting polls on favorite/least favorite characters.

Fashion Society

Fashion Society aims to bring together like minded students to discuss the latest trends and come together to create something unique. Fashion society is inclusive to all no matter how much experience you have. If you like to create, talk, or even just wear cloths fashion society is the place for you.

Chairs: Raphaella Pope and Bella Hoffman
Contact: 000101253@richmond.ac.uk

Economics & Investment Banking Club

Economics and Investment Banking Forum aims to provide opportunities for students to gain knowledge and experience in Finance, Economics and Investment Banking fields, hopefully increasing their future career perspectives. Our club is open to all students so everyone has the opportunity to explore their fields of interest and contribute to the club’s direction. Currently, we are mostly focused on Investment Banking (M&A’s) and Corporate Finance aspects such as market research, financial analysis, business valuation and financial modelling.

Chair: Marcin Stryjecki
Contact: economicsinvestmentbankingforum@richmond.ac.uk

Coding Society

Code is the language of the modern world. The coding society is here to give a better understanding of coding and a beginner level of skills. Coding skills are good for your career prospects and more job roles now require them. And as a little bonus, coding skills attract higher wages.

Chair: Tamilla Zohdi
Contact: 000092728@richmond.ac.uk