Student Complaints and Appeals
Situations may arise where a students are dissatisfied with an aspect of their academic experience at Richmond. The University welcomes feedback from students–if there is a genuine problem, Richmond officials need to be informed about it in order to respond.
There are several procedures in place for specific academic situations that are outlined in the University’s Catalogue to help students in selecting the appropriate route to address an issue. If you are in doubt about the correct avenue to follow, please consult with your academic advisor, the appropriate Associate Dean of their School, the Vice President for Student Affairs or the Academic Registar.
- For academic complaints involving challenges to grades or other academic appeals, student should refer to the University’s Academic Appeals and Grade Challenges Policy*.
- For academic-related complaints, students should refer to the University’s Academic-Related Appeals Policy & Procedure.
- For non-academic-related complaints, students should refer to University’s Non-Academic-Related Appeals Policy & Procedure.
*You may wish to refer to the following supporting documents as you put together your Academic Appeal.
Academic Progress Committee Petition Form
Academic Appeal Application Form
Student-friendly Flow Chart of Academic Appeal Processes
For further guidance on any of the above University procedures, please contact Student Affairs at firstname.lastname@example.org