Department of Student Affairs

The Department of Student Affairs assist students and faculty in achieving their educational goals both in and outside the classroom.

Our main objectives are providing services that support and encourage student welfare, safety and development, but we can also assist with general problem solving for any questions associated with student life in general.

We operate an open-door policy allowing students to drop by with questions or concerns. Private appointments are also available with our staff.

Below you will find staff profiles so that you can recognise us on campus!

Our Mission

The role of Student Affairs in fulfilling the University’s mission is to advocate for students to ensure that they are the main focus in all decisions and actions central to the overall development of the student learning experience.

We aim to accomplish this in partnership with Academic Affairs by offering programs and services which positively impact learning as well as the total student life experience.

Our goal is to help develop leadership skills that will enable students to excel in a global environment and to foster appreciation, sensitivity and respect for ethnic diversity and tolerance for cultural and individual differences.

Some of our main service areas include:

  • Campus-wide events including Orientation, International Night, Graduation and more
  • Immigration and visa information once you are in the UK
  • Residence Life (Accommodation)
  • Student Activities including clubs and societies, trips and sporting opportunities
  • Issuing official University letters for many purposes including visas, council tax exemption and reference letters
  • Physical and Mental health services
  • Welfare support
  • Career development and guidance for life after graduation
  • Guidelines for the Student Conduct Code

A Nationally Recognised Team

We are proud to have an nationally-recognised Student Affairs team, having been shortlisted for the Excellence in Supporting Student Success in the highly prestigious Independent Higher Education Awards 2022.

The award submission by our Student Affairs team outlined the extensive range of services on offer at Richmond to support and empower students through all kinds of challenges – personal, social and emotional and how the team helps students make the most of their time at university. In particular, the team highlighted Richmond’s recent work to enhance the inclusivity of student support through a programme of activity across a number of departments at the University.

Independent Higher Education is the UK membership organisation and national representative body for independent providers of higher education.

Support for Students with Additional Needs

We will support any students with personal challenges to achieve their potential at Richmond.

Personal challenges could include a physical or sensory impairment, a medical or psychiatric condition or a specific learning difficulty such as dyslexia. In all cases, we will explore how personalising a student’s academic and extracurricular opportunities will help them to succeed.

Richmond endeavours to make all practical and reasonable adjustments to ensure students are able to fully participate in the University community.

If you are a student with a documented specific learning difficulty, mental health condition or physical disability you need to provide the Office of Student Affairs with the appropriate documentation concerning your additional needs at the point of admission to the University, or as soon as possible after enrolment.

For conditions diagnosed after enrolment, it’s important to make Student Affairs aware as soon as possible so that we can explore any help that can be offered.

The University will make all reasonable accommodations for students with additional needs, but you should make sure you report your requirements as soon as possible so that you can begin to benefit immediately from the adjustments we will make.

In particular, if you are a student with physical disabilities, we ask that you communicate with the Office of Student Affairs as soon as you can so that the Property Services department can make any physical adjustments possible to accommodate you.

All of your information will be kept securely within the University’s student records system, which has appropriate access protocols in place.

In addition to providing us with official medical or academic practitioner documentation to validate your individual arrangements, you must complete a Students with Additional Needs Form.

Registry Services, Residence Life and Property Services all work together to ensure that students with mobility impairments have the required access they need to classroom space, residential areas and study space.

For questions or concerns about the University’s students with additional needs policy, please contact Allison Cole-Stutz, Vice-President of Student Affairs or Katherine Lytle, Student Affairs Coordinator.

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Contact Us

Give us a call, we’re here to help. No problem too big or too small. Alternatively, you can email us!

Chiswick Park campus building
Ground Floor in the Student Hub
Email: [email protected]

Opening Hours
Please contact us in advance of your visit to confirm opening hours