The 2025 National Student Survey Results (NSS) are in!
Author: Richmond American University London
Richmond’s 2025 National Student Survey Results (NSS) are in!
This survey captures the experiences of students across the UK, providing valuable feedback on various aspects of their university experience. As John Blake, Director for Fair Access and Participation at the Office for Students (OfS) said: ‘The NSS gives students the important opportunity to feedback on their higher education experiences and helps future students take the next step in choosing the right course for them.’
Here are some key highlights from Richmond’s survey results.
Teaching & Learning
How good are teaching staff at explaining things? – 90.2%
To what extent have you had the chance to explore ideas and concepts in depth? – 86.3%
To what extent have you had the chance to bring together information and ideas from different topics? – 84.3%
To what extent does your course have the right balance of directed and independent study? – 84.3%
How well has your course developed your knowledge and skills that you think you will need for your future? – 66.0%
Assessment & Feedback
How clear were the marking criteria used to assess your work? – 88.2%
How fair has the marking and assessment been on your course? – 90.2%
Feedback in this area is especially positive with a score of 86.2%, more than the sector average of 81.2%.
Student Support & Organisation
How easy was it to contact teaching staff when you needed to? – 84.3%
How well have teaching staff supported your learning? – 90.2%
To what extent do you get the right opportunities to give feedback on your course? – 80.0%
Well-being & Additional Support
How well communicated was information about your university/college’s mental well-being support services? – 79.2%
During your studies, how free did you feel to express your ideas, opinions and beliefs? – 84.0%
You can access all this information and more on the OfS website here. With high percentages in teaching and learning, it’s clear our students think positively about their learning experience as they prepare to make their way in the world. However, as always, we must continue to listen and act on feedback from students, faculty and staff to address areas for improvement, and continue to live our motto, unity in diversity.
