IT and AV services

There is a range of IT and AV services and facilities available to students at Richmond.

Located on both campuses, networked computers can be found in dedicated computer labs and open access areas.  These are equipped with Windows 7, Microsoft Office 2013, plus a variety of software designed to support academic learning.

Richmond operates its own university-wide WIFI service.  This is also available in our off-campus residential buildings free of charge.

Mac labs can be found at the Richmond and Kensington campuses.  Equipped with specialist software, they are available to students taking graphics and photography-based courses. 

Printing is provided free of charge.  Students are asked to be mindful of the environmental impact of unnecessary printing and copying.

IT/AV Support and Helpdesks

IT and Audio-Visual staff are here to assist students, faculty and staff with all their technological needs.

They are contactable in a variety of ways: in person, via email, by telephone or through the completion of an IT Helpline Request Form (internal use only).

Helpdesks are located in each campus library.

Opening times:

Taylor Library, Richmond Hill Campus

Monday – Friday

09:00 – 17:00

Atlantic House Library, Kensington Campus

Monday – Friday

09:00 – 17:00

Office 365 User Guides

The following user guides for Microsoft Office 365 cover some basic setup and configuration topics:

• How to login and use Office 365 Outlook Web Access 

• How to setup Office 365 on Apple devices

• How to setup Office 365 on Android devices

• Installing Microsoft Office at Home

If you need additional assistance or advice then please log a call with the IT Helpline.