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User Guidelines

Mission Statement

The mission of the IT & AV Services Department is to provide all constituents of the user community with reliable systems. These systems should be flexible enough to meet users' individual needs, simple enough to do routine jobs quickly, and yet complex enough to try something new. In support terms, the Department must understand the users' requirements well enough to enable the effective use of the information technology and audio visual facilities. The facilities should integrate into the users' academic and administrative tasks in such a way that adds value, not just complexity.

Service Definition

  Services that users can expect from the IT & AV Services Department

Policies & Regulations

  Network usage guidelines